Progressive training programmes not only equip managers with basic skills and competencies, but deploy innovative, wide-ranging learning strategies to ensure continuous development. Specifically designed as flexible support material, "Training Extras" provides a simple framework to structure learning. This comprehensive series covers all the crucial skill areas for the first-time manager or supervisor, providing: the key issues in an easy-to-read style; diagrams, models and charts for clarity and quick reference; helpful starting points to build confidence and encourage "hands-on" practice; practical advice and tips based on real-life management issues and examples. The books should be useful as a quick reference update for busy practitioners and provide suitable study material up S/NVQ Level 4. This title considers why the sensible and essential process of delegation is so difficult to achieve. It provides a set of practical guidelines to make it happen, enabling readers to develop a team and ensure flexibility while being free to spend more time on key aspects of a job. It covers planning what, to whom and how much delegate; preparing and training staff; assigning the task and defining the key control - accountability, authority and responsibility; letting go, but recognizing when - and how little - to intervene; using delegation as a learning opportunity for others and yourself; and being delegated to, avoiding "dumping" and managing from the bottom up. The price is for a minimum order of three books from the series, firm sale.