Normal view MARC view ISBD view

Customer Service (Record no. 8897)

000 -LEADER
fixed length control field	01607cam a2200289 a 4500
001 - CONTROL NUMBER
control field	000024329750
003 - CONTROL NUMBER IDENTIFIER
control field	Ost
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20001008 .0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	940728s1992 enka b 001 0 eng\|u
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9780071315920
040 ## - CATALOGING SOURCE
Original cataloging agency	CaQMG
Language of cataloging	eng
Transcribing agency	CaQMG
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HF 5415.5
Item number	.L83 2012
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	Lucus, Robert W.
9 (RLIN)	1653
245 10 - TITLE STATEMENT
Title	Customer Service
Statement of responsibility, etc	Robert W. Lucas
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	New York
Name of publisher, distributor, etc	McGraw Hill
Date of publication, distribution, etc	2012
300 ## - PHYSICAL DESCRIPTION
Extent	vi, 280 p. :
Other physical details	ill. ;
Dimensions	25 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc	Includes bibliographical references and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Customer relations.
9 (RLIN)	1448
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Customer services.
9 (RLIN)	967
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Books
Source of classification or shelving scheme

Holdings
Permanent Location	Current Location	Shelving location	Date acquired	Total Checkouts	Full call number	Barcode	Date last seen	Date checked out	Price effective from	Koha item type	Total Renewals
KISAJU MAIN CAMPUS	KISAJU MAIN CAMPUS	- Open Collection	18/10/2011	3	HF 5415.5 .L83 2012	2011-3285	21/01/2016	11/06/2015	18/10/2011	Books	3
KISAJU MAIN CAMPUS	KISAJU MAIN CAMPUS	- Open Collection	18/10/2011	4	HF 5415.5 .L83 2012	2011-3286	21/01/2016	07/08/2014	18/10/2011	Books	1
The MUA Library South C campus	The MUA Library South C campus	- Open Collection	18/10/2011	1	HF 5415.5 .L83 2012	2011-3287	21/01/2016	30/09/2015	18/10/2011	Books

The MUA Library