Managing quality in the service sector (Record no. 7023)

000 -LEADER
fixed length control field 01226nam a2200337 a 4500
001 - CONTROL NUMBER
control field 000019878388
003 - CONTROL NUMBER IDENTIFIER
control field CaOOAMICUS
005 - DATE AND TIME OF LATEST TRANSACTION
control field 19990418 .0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 970214s1996 enka b 001 0 eng u
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number gb 97040134
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0749419547 :
Terms of availability £25.00 : CIP entry (Oct.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0749419547
040 ## - CATALOGING SOURCE
Original cataloging agency CaOLU
Language of cataloging eng
Transcribing agency BDS
Modifying agency CaOONL
-- CaOLU
Transcribing agency CaOLU
Modifying agency CaOTR
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number TS 155
Item number .A84 1996
082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4013
Edition number 20
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Asher, Mike.
9 (RLIN) 10062
245 10 - TITLE STATEMENT
Title Managing quality in the service sector
Statement of responsibility, etc Mike Asher.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc London :
Name of publisher, distributor, etc Kogan Page,
Date of publication, distribution, etc 1996.
300 ## - PHYSICAL DESCRIPTION
Extent 222 p. :
Other physical details ill. ;
Dimensions 24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries
General subdivision Quality control.
9 (RLIN) 10063
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries
General subdivision Management.
9 (RLIN) 1313
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element MANAGEMENT/HOW TO.
9 (RLIN) 10064
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
          The MUA Library South C campus The MUA Library South C campus - Open Collection 16/09/2008   TS 155 .A84 1996 2008-3442 21/01/2016 15/04/2011 Books

      The Management University of Africa - Library and Information Services
      PO Box 29677 00100 - GPO Nairobi, Kenya. | E Mail : - library@mua.ac.ke | Web Site : - www.mua.ac.ke
  

Management University of Africa Library Management System

Powered by Koha