000 -LEADER |
fixed length control field |
01827nam a2200289 a 4500 |
001 - CONTROL NUMBER |
control field |
ASIN0852925263 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
OSt |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20101220054957.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
101220s1993 xxu eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0852925263 |
Terms of availability |
$45.00 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780852925263 |
040 ## - CATALOGING SOURCE |
Transcribing agency |
Ost |
050 ## - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
HF 5549 |
Item number |
.C79 1993 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Clutterbuck, David. |
9 (RLIN) |
1749 |
245 10 - TITLE STATEMENT |
Title |
Raising the profile : |
Remainder of title |
marketing the hr function / |
Statement of responsibility, etc |
David Clutterbuck. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
[S.l.] : |
Name of publisher, distributor, etc |
Hyperion Books, |
Date of publication, distribution, etc |
1993. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
160 p. |
490 1# - SERIES STATEMENT |
Series statement |
Developing skills. |
500 ## - GENERAL NOTE |
General note |
Hardcover. |
520 ## - SUMMARY, ETC. |
Summary, etc |
Personnel professionals need to acquire and constantly update a full portfolio of core skills; this series aims to equip managers with all the essential elements. HR departments know they provide a vital service to their internal customers - so why do they often enjoy only grudging respect? Largely, suggest David Clutterbuck and Desmond Dearlove in this handbook, because they neglect basic marketing skills. By segmenting their "client base", developing the "key accounts", soliciting and responding to feedback, creating an HR brand and constantly communicating the key messages, personnel practitioners can soon transform the way they are perceived. A commitment to quality and customer care is no optional extra, but clear evidence of HR professionalism; this book explains the essential techniques involved. |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Dearlove, Desmond. |
9 (RLIN) |
1750 |
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
Uniform title |
Developing skills. |
9 (RLIN) |
1751 |
856 40 - ELECTRONIC LOCATION AND ACCESS |
Materials specified |
Amazon.com |
Uniform Resource Identifier |
<a href="http://www.amazon.com/exec/obidos/ASIN/0852925263/chopaconline-20">http://www.amazon.com/exec/obidos/ASIN/0852925263/chopaconline-20</a> |
856 40 - ELECTRONIC LOCATION AND ACCESS |
Materials specified |
Amazon customer reviews |
Uniform Resource Identifier |
<a href="http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0852925263">http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0852925263</a> |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
|
Koha item type |
Books |