Constructive feedback pb / (Record no. 13392)

000 -LEADER
fixed length control field 02562nam a2200241 a 4500
001 - CONTROL NUMBER
control field ASIN0852926294
003 - CONTROL NUMBER IDENTIFIER
control field Ost
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20120224031829.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120224s1996 xxu eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0852926294 (paperback)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780852926291 (paperback)
040 ## - CATALOGING SOURCE
Transcribing agency KIM
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Bee, Frances.
9 (RLIN) 15780
245 10 - TITLE STATEMENT
Title Constructive feedback pb /
Statement of responsibility, etc Frances Bee.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc [S.l.] :
Name of publisher, distributor, etc Chartered Institute of Personnel & Development,
Date of publication, distribution, etc 1996.
300 ## - PHYSICAL DESCRIPTION
Extent 48 p. ;
Dimensions 23 cm.
490 1# - SERIES STATEMENT
Series statement Training extras.
520 ## - SUMMARY, ETC.
Summary, etc Progressive training programmes not only equip managers with basic skills and competencies, but deploy innovative, wide-ranging learning strategies to ensure continuous development. Specifically designed as flexible support material, "Training Extras" provides a simple framework to structure learning. This comprehensive series covers all the crucial skill areas for the first-time manager or supervisor, providing: the key issues in an easy-to-read style; diagrams, models and charts for clarity and quick reference; helpful starting points to build confidence and encourage "hands-on" practice; practical advice and tips based on real-life management issues and examples. The books should be useful as a quick reference update for busy practitioners and provide suitable study material up S/NVQ Level 4. Constructive feedback plays a vital role in enhancing performance and relationships. The authors help readers to identify when to give feedback, how best to give it, and how to receive and use feedback oneself. They offer sound, practical advice on: distinguishing between "destructive" criticism and "constructive" feedback; using feedback to manage better - as an essential element of coaching, counselling, training and motivating a team; improving skills by following the "Ten Tools of Giving Constructive Feedback"; dealing with challenging situations and people; and eliciting the right feedback to highlight one's strengths and opportunities for one's own development. Roland and Frances Bee are the authors of "Management Information Systems and Statistics", "Training Needs, Analysis and Evluation" and "Customer Care". The price is for a minimum order of three books from the series, firm sale.
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Training extras.
9 (RLIN) 15781
856 40 - ELECTRONIC LOCATION AND ACCESS
Materials specified Amazon.com
Uniform Resource Identifier <a href="http://www.amazon.com/exec/obidos/ASIN/0852926294/chopaconline-20">http://www.amazon.com/exec/obidos/ASIN/0852926294/chopaconline-20</a>
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books

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