Zeller, Dirk.
Telephone sales for dummies [electronic resource] / by Dirk Zeller. - Hoboken, NJ : Wiley, c2008. - xvi, 272 p. : ill. - For dummies . - For dummies. .
Includes index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2011.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Telephone selling.
Telemarketing.
Sales personnel--Training of.
Electronic books.
HF5438.3 / .Z45 2008eb
Telephone sales for dummies [electronic resource] / by Dirk Zeller. - Hoboken, NJ : Wiley, c2008. - xvi, 272 p. : ill. - For dummies . - For dummies. .
Includes index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2011.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Telephone selling.
Telemarketing.
Sales personnel--Training of.
Electronic books.
HF5438.3 / .Z45 2008eb