Hodge, Richard.
The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success / [electronic resource] : Richard Hodge and Lou Schachter. - New York : McGraw-Hill, c2006. - xxii, 242 p. : ill.
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Selling.
Success in business.
Electronic books.
HF5438.25 / .H625 2006eb
658.81
The mind of the customer how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success / [electronic resource] : Richard Hodge and Lou Schachter. - New York : McGraw-Hill, c2006. - xxii, 242 p. : ill.
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Selling.
Success in business.
Electronic books.
HF5438.25 / .H625 2006eb
658.81