Butscher, Stephan A.

Customer loyalty programmes and clubs [electronic resource] / Stephan A. Butscher. - 2nd ed. - Aldershot, England ; Burlington, VT : Gower, c2002. - xiv, 206 p. : ill. ; 25 cm.

Rev. ed. of: Customer clubs and loyalty programmes, 1998.

Includes bibliographical references (p. [191]-201) and index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Customer clubs.
Customer loyalty programs.


Electronic books.

HF5415.525 / .B87 2002eb

658.8/12
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