Barlow, Janelle, 1943-
Branded customer service the new competitive edge / [electronic resource] : by Janelle Barlow and Paul Stewart. - San Francisco, Calif. : Berrett-Koehler, 2006. - xii, 259 p.
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Customer services.
Business names.
Brand name products.
Electronic books.
HF5415.5 / .B3667 2006eb
Branded customer service the new competitive edge / [electronic resource] : by Janelle Barlow and Paul Stewart. - San Francisco, Calif. : Berrett-Koehler, 2006. - xii, 259 p.
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Customer services.
Business names.
Brand name products.
Electronic books.
HF5415.5 / .B3667 2006eb