Foss, Bryan.
Successful customer relationship marketing new thinking, new strategies, new tools for getting closer to your customers / [electronic resource] : Bryan Foss & Merlin Stone. - London : Kogan Page, 2001. - xxii, 522 p. : ill. ; 26 cm.
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Customer relations.
Relationship marketing.
Electronic books.
HF5415.5 / .F68 2001eb
658.812
Successful customer relationship marketing new thinking, new strategies, new tools for getting closer to your customers / [electronic resource] : Bryan Foss & Merlin Stone. - London : Kogan Page, 2001. - xxii, 522 p. : ill. ; 26 cm.
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Customer relations.
Relationship marketing.
Electronic books.
HF5415.5 / .F68 2001eb
658.812