Phillips, Jack J., 1945-

Show me the money how to determine ROI in people, projects, and programs / [electronic resource] : How to determine ROI in people, projects, and programs How to determine return on investment in people, projects, and programs Jack J. Phillips, Patricia Pulliam Phillips. - 1st ed. - San Francisco, Calif. : Berrett-Koehler Publishers, c2007. - xvi, 269 p. : ill. ; 25 cm.

Includes bibliographical references (p. [259]-261) and index.

Preface -- The value evolution -- The ROI methodology: a brief overview -- Project needs and objectives: ensuring business alignment -- Reaction and perceived value -- Learning and confidence -- Application and implementation -- Impact and consequences -- Isolation of project impact -- Show me the money: converting data to money -- The intangible measures -- Project costs and calculating ROI -- The business case: forecasting value, including ROI -- Results reporting -- Implementing and sustaining ROI.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Project management.
Project management--Evaluation.
Rate of return.
Human capital.


Electronic books.

HD69.P75 / P493 2007eb

658.15/54
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