Shajahan, S.

Relationship marketing Text & cases S. Shajahan - New Delhi: Tata McGraw-Hill 2004. - xviii, 310 p. ; 23 cm.

Hardcover.

Now available in its second edition, Relationship Selling has already struck a chord with instructors and students throughout the selling discipline. As its title suggests, Relationship Selling focuses on creating and maintaining profitable long-term relationships with customers, highlighting the salesperson as an essential element in communicating value to customers. This same approach is used successfully at firms throughout the world-no surprise given the extensive real-world sales and consulting experience of this author team. From its numerous role-plays and pedagogical aids to its student-friendly style and stellar teaching support, Relationship Selling is a fast-rising favorite of students and instructors alike.

0070583374 9780070583375


Sales & marketing.
Sales & Selling - Techniques.
Sales & Selling - General.
Selling.

658.85

      The Management University of Africa - Library and Information Services
      PO Box 29677 00100 - GPO Nairobi, Kenya. | E Mail : - library@mua.ac.ke | Web Site : - www.mua.ac.ke
  

Management University of Africa Library Management System

Powered by Koha