Johann, Bernard.

Designing cross-functional business processes Bernard Johann. - San Francisco, Calif. : Jossey-Bass Publishers, 1995 - xxv, 229 p. : ill. ; 28 cm. - From training to performance in the twenty-first century. Set 2, Redesigning work processes .

Includes bibliographical references and index.

0787900648


Employees--Training of.
Performance technology.
Personnel--Formation.
Rendement au travail.

HF 5549.5 / .J64 1995
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