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Asher, Mike.

Managing quality in the service sector Mike Asher. - London : Kogan Page, 1996. - 222 p. : ill. ; 24 cm.

Includes bibliographical references and index.

ISBN: 0749419547 : £25.00 : CIP entry (Oct.) 0749419547

LCCN: gb 97040134

Subjects--Topical Terms:
Service industries--Quality control.
Service industries--Management.
MANAGEMENT/HOW TO.

LC Class. No.: TS 155 / .A84 1996

Dewey Class. No.: 658.4013

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