Back, Ken.
Assertiveness at work : a practical guide to handling awkward situations / Ken Back. - 2nd ed. - [S.l.] : McGraw-Hill Companies, 1991. - 166 p. ; 23 cm. - Second edition. . - Second edition. .
A self-training book designed to meet managers' needs for work situation applications. The authors introduce ideas of assertiveness and provide practical suggestions for developing assertiveness in a range of familiar situations, in a way that minimises conflict and stress.
0077073789 (paperback) 9780077073787 (paperback)
Assertiveness at work : a practical guide to handling awkward situations / Ken Back. - 2nd ed. - [S.l.] : McGraw-Hill Companies, 1991. - 166 p. ; 23 cm. - Second edition. . - Second edition. .
A self-training book designed to meet managers' needs for work situation applications. The authors introduce ideas of assertiveness and provide practical suggestions for developing assertiveness in a range of familiar situations, in a way that minimises conflict and stress.
0077073789 (paperback) 9780077073787 (paperback)