Perspectives in total quality / edited by Michael J. Stahl. - Malden, MA : Blackwell in association with ASQ Quality Press, 1999. - xiii, 402 p. : ill. ; 23 cm.

Includes bibliographical references and index.

0631208844 (alk. paper)

98008587


Total quality management.

TS 156 / .P47 1999

658.4/013

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