Futrell, Charles.

ABC's of relationship selling through service / Charles M. Futrell. - 8e. - New York : McGraw-Hill/Irwin, c2005. - xxii, 548 p. : ill. ; 26 cm. - The McGraw-Hill/Irwin series in marketing .

Includes bibliographical references (p. 531-534) and index.

0072857056 (alk. paper)

2004044875


Selling.

HF 5438.25 / .F88 2005

658.85

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