Cohen, Steven, 1953-
Total quality management in government : a practical guide for the real world / Steven Cohen, Ronald Brand. - 1st ed. - San Francisco : Jossey-Bass, c1993. - xxii, 228 p. : ill. ; 24 cm.
Includes bibliographical references (p. 217-221) and index.
1555425399
92042281
Total quality management.
Public administration.
TS 156 / .C64 1993
350.007/8
Total quality management in government : a practical guide for the real world / Steven Cohen, Ronald Brand. - 1st ed. - San Francisco : Jossey-Bass, c1993. - xxii, 228 p. : ill. ; 24 cm.
Includes bibliographical references (p. 217-221) and index.
1555425399
92042281
Total quality management.
Public administration.
TS 156 / .C64 1993
350.007/8