Certo, Samuel C.

Supervision : concepts and skill-building / Samuel C. Certo. - 6th ed. - Boston : McGraw-Hill/Irwin, a business unit of The McGraw-Hill Companies, Inc., c2008. - xxx, 573 p. : ill. ; 26 cm.

Includes bibliographical references and index.

Supervision: concepts and skill-building is -- Divided into five main parts: What is a supervisor? -- Modern supervision -- Challenges, functions of the supervisor, skills of the supervisor, and Supervision and human resources. Each part concludes with an exercise that is linked to instructor-accessible videos called the "Manager's hot seat video."

9780071286732 9780071286732

2006035826


Supervision of employees.

HF 5549.12 / .C47 2008

658.3/02

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