Quality management / Howard S. Gitlow ... [et al.]. - 3rd ed. - Boston : McGraw-Hill/Irwin, c2005. - xviii, 797 p. : ill. ; 24 cm. + 1 CD-ROM (4 3/4 in.)

Rev. ed. of: Quality management / Howard Gitlow, Alan Oppenheim, Rosa Oppenheim. c1995 Includes index.


System requirements for accompanying CD-ROM: PC, Pentium processor, Windows 98/2000, Internet Explorer 5, Microsoft Office or equivalent.

0073662631

2004049957


Quality control--Statistical methods.

TS156 / .T587 2005

658.4/013

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