Evans, James R.
Quality and performance excellence : management, organization, and strategy / James R. Evans. - 5th ed. - U.S.A : South-Western College Pub, 2007. - 512 p. ; 24 cm.
Paperback.
This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses.
0324381328 $109.95 9780324381320
Personnel & human resources management.
Quality Assurance (QA) & Total Quality Management (TQM)
Quality (Management)
Business & Economics / Total Quality Management.
Quality Control.
Total Quality Management.
Management - General.
Management Techniques.
658
Quality and performance excellence : management, organization, and strategy / James R. Evans. - 5th ed. - U.S.A : South-Western College Pub, 2007. - 512 p. ; 24 cm.
Paperback.
This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses.
0324381328 $109.95 9780324381320
Personnel & human resources management.
Quality Assurance (QA) & Total Quality Management (TQM)
Quality (Management)
Business & Economics / Total Quality Management.
Quality Control.
Total Quality Management.
Management - General.
Management Techniques.
658