Palmer, Adrian, 1955-
Principles of services marketing / Adrian Palmer. - 4th ed. - London : McGraw-Hill, c2005. - xi, 575 p. : ill. ; 25 cm.
Previous ed.: 2001.
Includes bibliographical references and indexes.
0077107942
012980846
Service industries--Marketing.
Marketing.
HF5415.13 / .P3242 2005
658.802
Principles of services marketing / Adrian Palmer. - 4th ed. - London : McGraw-Hill, c2005. - xi, 575 p. : ill. ; 25 cm.
Previous ed.: 2001.
Includes bibliographical references and indexes.
0077107942
012980846
Service industries--Marketing.
Marketing.
HF5415.13 / .P3242 2005
658.802