Palmer, Adrian, 1955-

Principles of services marketing / Adrian Palmer. - 4th ed. - London : McGraw-Hill, c2005. - xi, 575 p. : ill. ; 25 cm.

Previous ed.: 2001.

Includes bibliographical references and indexes.

0077107942

012980846


Service industries--Marketing.
Marketing.

HF5415.13 / .P3242 2005

658.802

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