Lopez Acevedo, Gladys.

Building better policies : the nuts and bolts of monitoring and evaluation systems / [electronic resource] Gladys Lopez-Acevedo, Philipp Krause, Keith Mackay. - Washington, DC : World Bank, c2012. - p. cm. - World Bank e-Library. .

Includes bibliographical references.

Introduction -- Conceptual framework for monitoring and evaluation -- Defining the type of m&e system: clients, intended uses, and utilization -- Conducting diagnoses of M&E systems and capacities -- Key steps to design and implement M&E for individual country service agencies -- M&E systems and the budget -- Use of social accountability tools and information technologies in monitoring and evaluation -- Defining and using performance indicators and targets in government M&E systems -- Key choices for a menu of evaluations -- Reconstructing baseline data for impact evaluation and results measurement -- Combining quantitative and qualitative methods for program monitoring and evaluation: why are mixed-method designs best? -- The Mexican government's M&E system -- Chile's monitoring and evaluation system, 1994-2010 -- The Australian government's M&E system -- The Canadian monitoring and evaluation system.

9780821387771 (alk. paper) 9780821395059

2012011907


Administrative agencies--Evaluation.
Human services--Evaluation.
Public administration--Evaluation.

JF1351 / .L66 2012

352.8/8
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