Citizens and service delivery : assessing the use of social accountability approaches in the human development sectors. [electronic resource]
- Washington, DC : World Bank, 2011.
- p. cm.
- Directions in development .
- World Bank e-Library. .
Includes bibliographical references.
9780821389300 (ebook) 9780821389805 (alk. paper)
2011045982
Municipal services.
Social accounting.
HN25 / .C58 2011
363.6
Includes bibliographical references.
9780821389300 (ebook) 9780821389805 (alk. paper)
2011045982
Municipal services.
Social accounting.
HN25 / .C58 2011
363.6