Public services delivery [electronic resource] / edited by Anwar Shah. - Washington, D.C. : World Bank, c2005. - xxxviii, 219 p. : ill. ; 23 cm. - Public sector, governance, and accountability series . - World Bank e-Library. .

Includes bibliographical references and index.

0821361406 (pbk.)

2005043246


Education--Evaluation.
Government productivity--Evaluation.
Infrastructure (Economics)--Evaluation.
Medical care--Evaluation.
Municipal services--Evaluation.
Public administration--Evaluation.
Public welfare--Evaluation.

JF1525.P67 / P88 2005

361.6/068/4
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