Naylor, John.

Introduction to operations management John Naylor. - 2nd ed. - Harlow : Financial Times Prentice Hall, 2002. - x, 575 p. : ill. ; 25 cm.

Previous ed. published as: Operations management. London : Pitman, 1996.

Includes bibliographical references and index.

Pt. 1. Production and Operations in Context. 1. Scope of operations management. 2. Operations management in the organisational context. 3. Technology and operations management. 4. Planning and control. 5. Organising and staffing for operations. 6. Studying work -- Pt. 2. Location and Layout. 7. Facility location. 8. Facility layout: manufacture and isolated service. 9. Facility layout: personal and self-service. 10. Maintenance -- Pt. 3. Operations Planning and Control. 11. Capacity management. 12. Scheduling. 13. Supply chain management. 14. Project management -- Pt. 4. Quality and Operations Improvement. 15. Control of processes and inventories. 16. Quality management. 17. Investigating and controlling quality.

0273655787


Production management.

TS 155 / .N29 2002

658.5 658.5

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