Cody, Steven.

What's keeping your customers up at night? close more deals by selling to your client's pain / [electronic resource] : Steven Cody and Richard Harte. - New York : McGraw-Hill, c2003. - xviii, 171 p. : ill. ; 23 cm.

Includes bibliographical references.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Customer relations.
Public relations.
Selling.


Electronic books.

HF5415.5 / .C59 2003eb

658.8/12/02373
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