Hughes, Arthur Middleton.

The customer loyalty solution what works and what doesn't in customer loyalty programs / [electronic resource] : by Arthur Middleton Hughes. - New York : McGraw-Hill, [2003] - xix, 364 p. : ill. ; 24 cm.

Includes index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Database marketing.
Customer loyalty programs.


Electronic books.

HF5415.126 / .H8423 2003eb

658.8/4
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