Berwick, Donald M. 1946-
Quality in health care services [electronic resource] / Donald M. Berwick, Maureen Bisognano ; [Joseph M. Juran, editor in chief]. - New York : McGraw-Hill, c1999. - 1 v. (various pagings) : ill.
Includes bibliographical references.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Medical care.
Total quality management--Handbooks, manuals, etc.
Process control.
Electronic books.
HD62.15 / .B47 1999eb
Quality in health care services [electronic resource] / Donald M. Berwick, Maureen Bisognano ; [Joseph M. Juran, editor in chief]. - New York : McGraw-Hill, c1999. - 1 v. (various pagings) : ill.
Includes bibliographical references.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Medical care.
Total quality management--Handbooks, manuals, etc.
Process control.
Electronic books.
HD62.15 / .B47 1999eb