Influence of Staff Training on Performance of Public Universities in Kenya: A Case Study of Moi University, Nairobi Campus

Abstract

Every organization exists to achieve certain goals. These goals are achieved through the efforts of employees. It is vital for every organization to know the factors that can possibly affect performance and work towards applying these factors so that performance is enhanced. This study sought to examine the influence of staff training on performance of public universities in Kenya, a case study of Moi University, Nairobi Campus. The Herzberg’s two factor theory anchored the variables of the study. The study used a descriptive case study research design and targeted the staff working in Moi University, Nairobi Campus. The study population was 200 staff from Moi University, Nairobi Campus representative sample of 70 staff was drawn from this population using stratified random sampling. The study used questionnaire as a tool to collect the required data which was administered by the researcher. The research used statistics package for social sciences (SPSS) computer package. The data was interpreted using descriptive statistics through frequencies, percentages and regression analysis. The findings revealed and established effect of staff training on organization performance show R = 0.788 indicating a strong positive correlation and R2 = 0.621 meaning 62.1% variation in organizational performance can be explained by a unit change in staff training. Staff training remains an investment for the organization. This comes once the employees provide the required services the right way hence service delivery increases the customer’s goodwill which in turn leads to better organization results in terms of achievement of targets and overall organization performance. Based on the findings of this study, it recommends that Moi University, Nairobi Campus and other public Universities needs to embark on continuous training programme for its new and old employees on the recent skills in the market.