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		Image from Amazon.com Image from Google Jackets Image from Coce Image from OpenLibrary	Measuring customer satisfaction / Richard Gerson. by Gerson, Richard Material type: Text; Format: print Publication details: [S.l.] : Kogan Page, 1994 Online resources: Amazon.com Amazon customer reviews Availability: Items available for loan: The MUA Library South C campus (2)Call number: HF 5415.5 .G47 1993, ... Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Google Jackets Image from OpenLibrary	Measuring customer satisfaction [electronic resource] / Richard F. Gerson. by Gerson, Richard F ebrary, Inc Series: Fifty-Minute series Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Menlo Park, Calif. : Crisp Publications, c1993 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE: Not for loan (1)Call number: HF 5415.5 .G46 1993eb. Found in Open Library: Save to lists Add to cart (remove)
		Image from Google Jackets Image from OpenLibrary	Beyond customer service, revised [electronic resource] / Richard F. Gerson. by Gerson, Richard F ebrary, Inc Series: Fifty-Minute series Edition: Rev. ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Menlo Park, Calif. : Crisp Publications, c1998 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE: Not for loan (1)Call number: HF 5415.5 .G458 1998eb. Found in Open Library: Save to lists Add to cart (remove)
		Image from Google Jackets Image from OpenLibrary	Writing and implementing a marketing plan [electronic resource] : a guide for small business owners / Richard F. Gerson. by Gerson, Richard F ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction ; Audience: General; Publication details: Los Altos, Calif. : Crisp, c1991 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: ONLINE RESOURCE: Not for loan (1)Call number: HF5415 .G47 1991eb. Found in Open Library: Save to lists Add to cart (remove)