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Managing service as a strategic profit center / Donald F. Blumberg.

By: Material type: TextTextPublication details: New York : McGraw-Hill, c1991.Description: vii, 232 p. : ill. ; 24 cmISBN:
  • 0070061890 :
Subject(s): DDC classification:
  • 658.8/12 20
LOC classification:
  • HF 5415.5 .B57 1991
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Holdings
Item type Current library Call number Copy number Status Barcode
Books The MUA Library South C campus - Open Collection HF 5415.5 .B57 1991 (Browse shelf(Opens below)) 1 Available 1994-0024
Books The MUA Library South C campus - Open Collection HF 5415.5 .B57 1991 (Browse shelf(Opens below)) 2 Available 1994-0023

Includes bibliographical references (p. 226) and index.

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