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Assertiveness at work : a practical guide to handling awkward situations / Ken Back.

By: Material type: TextTextSeries: Second editionPublication details: [S.l.] : McGraw-Hill Companies, 1991.Edition: 2nd edDescription: 166 p. ; 23 cmISBN:
  • 0077073789 (paperback)
  • 9780077073787 (paperback)
Online resources: Summary: A self-training book designed to meet managers' needs for work situation applications. The authors introduce ideas of assertiveness and provide practical suggestions for developing assertiveness in a range of familiar situations, in a way that minimises conflict and stress.
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Item type Current library Call number Status Barcode
Books The MUA Library South C campus - Open Collection HF 5549.5.C6 B23 1990 (Browse shelf(Opens below)) Available 1994-0161

A self-training book designed to meet managers' needs for work situation applications. The authors introduce ideas of assertiveness and provide practical suggestions for developing assertiveness in a range of familiar situations, in a way that minimises conflict and stress.

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