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Managing services : marketing, operations, and human resources / [compiled by] Christopher H. Lovelock. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Englewood Cliffs, N.J. : Prentice Hall, c1992
Availability: No items available.
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Services marketing and management / Audrey Gilmore. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; Thousand Oaks, Calif. : Sage Publications, 2003
Availability: No items available.
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Services marketing and management / Audrey Gilmore. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; Thousand Oaks, Calif. : Sage Publications, 2003
Availability: No items available.
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Managing quality in the service sector Mike Asher. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Kogan Page, 1996
Availability: Items available for loan: The MUA Library South C campus (1)Call number: TS 155 .A84 1996.
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Service operations management : improving service delivery / Robert Johnston, Michael Shulver, Nigel Slack and Graham Clark. by
Edition: Fifth edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Availability: Items available for loan: The MUA Library South C campus (2)Call number: HD9980.5 .J64 2021, ...