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Operations management : meeting customers' demands / Edward M. Knod, Richard J. Schonberger.

By: Contributor(s): Material type: TextTextPublication details: Boston : McGraw-Hill/Irwin, c2001.Edition: 7th edDescription: xviii, 714 p. : ill. ; 24 cm. + 1 computer laser disc (4 3/4 in.)ISBN:
  • 0072320591
Subject(s): DDC classification:
  • 658.5 21
LOC classification:
  • TS155 .K697 2001
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Includes bibliographical references and index.

System requirements for accompanying computer disc: Microsoft Windows 95 or higher, and either Netscape Navigator 4.0 or higher, or Microsoft Internet Explorer 4.0 or higher.

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