Total quality management : (Record no. 11113)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01224nam a2200193 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | ASIN0132071193 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20110915063155.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 110915s1996 xxu eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0132071193 (paperback) |
| Terms of availability | $44.00 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780132071192 (paperback) |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.562 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | James, Paul. |
| 245 10 - TITLE STATEMENT | |
| Title | Total quality management : |
| Remainder of title | an introductory text / |
| Statement of responsibility, etc | Paul James. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | London : |
| Name of publisher, distributor, etc | Prentice Hall, |
| Date of publication, distribution, etc | 1996. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 374 p. ; |
| Dimensions | 24 cm. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | Provides the reading required for any course in TQM. It aims to provide depth to any quality-related issue within an organisational setting. It covers both service and manufacturing sectors, providing a balanced perspective for both. The text parallels the development of general management theory with TQM theory, before discussing in depth the five functions of total quality management: planning, organising, leading, staffing, and controlling quality in organisations. The text ends with a presentation of the contextual issues that confront the future development of an integrated and total quality management system. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Amazon.com |
| Uniform Resource Identifier | <a href="http://www.amazon.com/exec/obidos/ASIN/0132071193/chopaconline-20">http://www.amazon.com/exec/obidos/ASIN/0132071193/chopaconline-20</a> |
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