Bovee, Courtland L.

Business communication today / Courtland L. Bovée, John V. Thill. - 9th ed. - Upper Saddle River, N.J. : Pearson Prentice Hall, c2008. - 1 v. (various pagings) : col. ill., col. maps ; 29 cm.

Includes bibliographical references and indexes.

Understanding the foundations of business communication -- Achieving success through effective business communication -- Communicating in teams and mastering listening and nonverbal communication skills -- Communicating in a world of diversity -- Applying the three-step writing process -- Planning business messages -- Writing business messages -- Completing business messages -- Crafting brief messages -- Crafting messages for electronic media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Supporting messages with quality information -- Finding, evaluating, and processing information -- Designing visual communication -- Planning, writing, and completing reports and proposals -- Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- Designing and delivering oral and online presentations -- Creating and delivering oral and online presentations -- Enhancing presentations with slides and other visuals -- Writing employment messages and interviewing for jobs -- Building careers and writing résumés -- Interviewing for employment and following up -- Appendix A: format and layout of business documents -- Appendix B: documentation of report sources -- Appendix C: correction symbols -- Video guide -- Handbook of grammar, mechanics, and usage.

0132064707

2007007595


Business communication--United States--Case studies.
Communication in organizations--United States--Case studies.

HF 5718 / .B68 2008

658.4/5

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