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Back, Ken.

Assertiveness at work : a practical guide to handling awkward situations / Ken Back and Kate Back with Terry Bates. - 2nd ed. - London ; New York : McGraw-Hill, 1990. - ix, 166 p. : ill. ; 24 cm.

Includes index.

ISBN: 0077073770 : £13.95 0077073789 : £7.95 0077073770 0077073789 0077073770: £13.95 0077073789 : £7.95

ISSN: 0077-0737

LCCN: 90041608

Subjects--Topical Terms:
Communication in personnel management.
Assertiveness (Psychology)
Interpersonal relations.
Management--Psychological aspects.

LC Class. No.: HF 5549.5 / .C6B23 1990

Dewey Class. No.: 658.4/092 658.4/092